To cancel your HAL subscription, please follow these steps:

On the left of the screen, click on Profil:

ENG_-_Menu_-_Profil.png

Then, click on the Subscription tab:

ENG_-_Profil_-_Abonnement.png

Finally, you will have to click on Cancel subscription:

ENG_-_Profil_-_Abonnement_-_Annuler_l_abonnement.png

All you have to do is confirm the cancellation by clicking on Cancel

ENG_-_Profil_-_Abonnement_-_Annuler_l_abonnement_-_Annuler.png

The cancellation of your subscription will take effect at the end of the current period. You can continue to use our bots until the end of the period. 

Note that we do not close positions on your exchange when you decide to no longer trade with us. You need to turn off your bot manually, and close any position you may have on your exchange.

 

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