I think that my bot is not working

In order to check if your NapBots account is correctly configured, go to your Dashboard. In the Exchange section, you should see a green thumbnail next to the name of your active Exchange (see image below) :

If a warning sign appears next to your active Exchange, it means there is a problem with your settings. 

If this is the case, here is what you need to do:

1. Check that your API key is correctly configured:

For instance if you are using Binance as your Exchange, your API key should have the same settings as the image below:

Below is a detailed tutorial of each API configuration for all Exchanges compatible with NapBots: 

• Binance: https://napbots.zendesk.com/hc/en-gb/articles/4402152608018-5-6-Tutorial-to-configure-the-API-key-
• BitMex: https://www.youtube.com/watch?v=HRF2JQyX5N0
• BitFinex: https://www.youtube.com/watch?v=f1h84Tr-to4
• Bitpanda: https://www.youtube.com/watch?v=gkDUXHHzgkk
• BitStamp : https://www.youtube.com/watch?v=mnYapEKgEKk
• Kraken: https://www.youtube.com/watch?v=A2N6optoDvI
• OKEX: https://www.youtube.com/watch?v=uy4XuPjtX0E

2. Check that your funds are in the right currency according to the Exchange you are using:

3. Check that your subscription is active:

If, after having made these verifications your bots are still not working, please send an e-mail to [e-mail].