I think that my bot is not working


In order to check if your NapBots account is correctly configured, go to your Dashboard. In the Exchange section, you should see a green thumbnail next to the name of your active Exchange (see image below) :

Capture_d_e_cran_2021-08-04_a__11.10.27.pngIf a warning sign appears next to your active Exchange, it means there is a problem with your settings


If this is the case, here is what you need to do:

1. Check that your API key is correctly configured:

For instance if you are using Binance as your Exchange, your API key should have the same settings as the image below:


Below is a detailed tutorial of each API configuration for all Exchanges compatible with NapBots: 


2. Check that your funds are in the right currency according to the Exchange you are using:



3. Check that your subscription is active:


If, after having made these verifications your bots are still not working, please send an e-mail to support@hal.trading

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